Perhaps the most serious threat when playing Neopets, getting frozen is a Neopets User's biggest fear. When a user breaks one of the many rules governing Neopets.com, they run the risk of getting their accounts permanently frozen. Be sure to check out the following pages on the official Neopets site and on a great Neopets help site, NeoNonsense.com, to ensure that you know all of the rules you have to follow when playing.

Neopets Links
Terms and Conditions

NeoNonsense.com Pages
Warnings from the Neopet Team
What Can Get You Frozen

 Notes from the Neopets Team-
    Accounts are only frozen if you break one of the rules of the site. Minor infringements are always given a warning first. Usually when an account is frozen, it is due to one of the following reasons:

• Posting sexual or offensive material (language, images and usernames). This includes having pool party or spin the bottle boards, using profanity or attempting to use Neopets as a dating service.
• Using or promoting cheats for Neopets in your shop, theme park or another site.
• Attempting to gain access to somebody else's account (fake log-in pages, password scams, neositting etc.).
• Harassing other players.

Notes from the Neopets Hive-

• Don't "post this in 10 message boards" or "send this to fifty people" or anything like that just to receive some fantastic prize... IT WILL NEVER HAPPEN, and you may be frozen.
• Don't give anybody your password.
• There is no easy way to win Neopoints!!! Don't believe someone if they say they have a program or "neat trick."